I've opened my product, can I still return it and get a refund?Updated a month ago

We believe strongly in our products and their quality. However, if for any reason you are not satisfied with your purchase, you can return the items for a full refund within 45 days of the date of purchase with your receipt.

You can use the Royal Mail returns portal to organise your return and generate your return label:https://www.royalmail.com/track-my-return#/details/8766.