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The Body Shop UK logo

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Delivery Queries

Currently, we only ship orders to street addresses in the United Kingdom (excluding Channel Islands). We do not deliver to PO Box or BFPO addresses and we're unable to ship to any International address.

What delivery options do you offer?

Super Saver Delivery £3.49 (free when you spend £45)Estimated at 3-5 working days from order date.*. Standard Delivery £3.99Estimated at 2-3 working days from order date.*. Express Delivery £4.99Ready for delivery the next working day. Order by 11am.

Can I change my delivery date?

Once your order has been dispatched, you will receive an email containing Royal Mail tracking information. Using the tracking link, you can select a specific date for delivery or add a safe space for your courier.

Can I change my delivery address?

Before order has been placedWhen you are on the checkout page and wanting to change your delivery address to the one previously saved, simply click the Edit Address button located in the centre of the page.After order has been placedOur warehouse get

Do you deliver to the Channel Islands?

We do not deliver to the Channel Islands.

Can I get my order delivered to a store?

Collect in Store is currently unavailable. We’re working hard to bring this back soon.

Do you deliver abroad?

We can only send orders to street addresses in the United Kingdom (excluding Channel Islands). We're unable to ship to any international address. We may have a website in your country. Find a full list of our international markets here.

Do you deliver to BFPO addresses?

We do not currently deliver to UK BFPO addresses.